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Policies and Shipping

Shipping

Orders usually ship within 2-3 business day after being placed.  No sales tax will be charged for orders shipped outside of Kansas. Please note that some items may be subject to additional shipping and handling charges because of size or weight. If additional shipping and handling charges apply, we will contact your via email for your approval prior to charging your credit card.


Continental US · (2 - 3 business days)

Bands
Shipment Rate
$0.00 to $20.00$7.50
$20.01 to $50.00$9.50
$50.01 to $150.00$12.50
$150.01 to $300.00$15.50
$300.01 to Up$0.00

APO/FPO Street · (10 - 20 business days)

Bands
Shipment Rate
$0.00 to $20.00$7.50
$20.01 to $50.00$9.50
$50.01 to $150.00$12.50
$150.01 to $300.00$15.50
$300.01 to Up$0.00

U.S. Protectorates · (4 - 8 business days)

Bands
Shipment Rate
$0.00 to $20.00$7.50
$20.01 to $50.00$9.50
$50.01 to $150.00$12.50
$150.01 to $300.00$15.50
$300.01 to Up$0.00

Alaska and Hawaii · (3 - 5 business days)

Bands
Shipment Rate
$0.00 to $20.00
$7.50
$20.01 to $50.00
$9.50
$50.01 to $150.00
$12.50
$150.01 to $300.00
$15.50
$300.01 to $500.00
$19.50
$500.01 to $1000.00
$24.50
$1000.01 and up
$29.50

Canada · (5 - 10 business days)

Bands
Shipment Rate
$0.00 to $20.00
$13.50
$20.01 to $50.00
$16.50
$50.01 to $150.00
$19.50
$150.01 to $300.00
$22.50
$300.01 to $500.00
$27.50
$500.01 to $1000.00
$32.50
$1000.01 and up
$42.50

Europe, Asia · (6 - 10 business days)

Bands
Shipment Rate
$0.00 to $20.00
$29.50
$20.01 to $50.00
$33.50
$50.01 to $150.00
$38.50
$150.01 to $300.00
$41.50
$300.01 to $500.00
$45.50
$500.01 to $1000.00
$52.50
$1000.01 and up
$62.50

Outside U.S., Canada, Europe, Asia · (6 - 10 business days)

Bands
Shipment Rate
$0.00 to $20.00
$29.50
$20.01 to $50.00
$33.50
$50.01 to $150.00
$38.50
$150.01 to $300.00
$41.50
$300.01 to $500.00
$45.50
$500.01 to $1000.00
$52.50
$1000.01 and up
$62.50

Region Key

Continental US: Continental US states not including Alaska and Hawaii 
APO/FPO: Army Post Office and Fleet Post Office 
Alaska Hawaii: Alaska and Hawaii 
Canada: Canada 
Europe: Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia 
US Protectorates: American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) 
Asia: Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam 
Outside US, Eur., CA, Asia: Brazil, Mexico, South Africa 

IN-STORE PICKUP

 
We will email you when orders requesting in-store pickup are ready.  Unless special arrangements are made in advance, orders need to be picked up within 10 days from notification or a 15% restocking fee will be charged.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

BACKORDERS

Our Product Catalog is updated daily to reflect only items available.  Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

RETURNS

All returned items must be received by Elite Cycling within 30 calendar days of purchase.  All returned merchandise must be in new and unused condition and in the original packaging.  Returns will be subject to a 15% restocking fee.  Please call (913)563-7175 to obtain a return authorization number prior to returning any items.  All returns MUST have a return authorization number clearly printed on the outside of the box or it will be refused.  Ship via Ground UPS or insured US Mail (we do not accept CODs).  Custom wheel builds cannot be returned unless they are defective.

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!